Loading
search-img
Product conversion ratio values in exported files from the IBM Cloud Pak License Consumption reports are blank
Description

Summary

When data is exported and downloaded as a file from the IBM Cloud Pak License Consumption and IBM Cloud Pak Current License Consumption reports, the values in the Product conversion ratio column in the exported file are blank instead of reflecting the values shown when viewing the reports in the web browser.

Workaround

If you are using Flexera One ITAM of FlexNet Manager Suite 2022 R2 (or later), data can also be exported by clicking on the Download the IBM audit report link available from the IBM Cloud Pak License Consumption report.

Fix status
This issue has been fixed in the following releases: 2023 R2.1 / Jan 2024 (Cloud), 2024 R1 (On Premises).
Was this helpful?
Support Hub
Product
Flexera One
Deployment type
Cloud
Fixed in
2023 R2.1 / Jan 2024 (Cloud),2024 R1 (On Premises)
Visibility
Guest
URL Name
product-conversion-ratio-values-in-exported-files-from-the-ibm-cloud-pak-license-consumption-reports-are-blank-IOJ-2245289

Related Articles

Create a case with Support
0/255
Upload Attachment
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)

Are you sure you want to cancel the case creation?

Are you sure you want to close this case

Get Hotline support
Products Region Phone Numbers
FlexNet Operations
FlexNet Embedded
FlexNet Publisher
FlexNet Connect
FlexNet Code Insight
InstallAnywhere
InstallShield 		North America  * +1 630-332-2513 (toll)
+1 877-279-2853 (toll-free in North America)
Europe  * +44 1925 944367 (toll)
+44 800 047 8642 (toll-free in Europe)
Japan  * +81 3-4540-5335 (select option 2)
Australia  * +61 3 9895 2177
+61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics)
Compliance Intelligence 		Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.
Book an Appointment
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)
+1.800.374.4353
CONTACT US REVENERA.COM FLEXERA.com
© 2026 Flexera Software. All Rights Reserved.
Privacy policy Terms and conditions Flexera Community Contact Us
Loading
Product conversion ratio values in exported files from the IBM Cloud Pak License Consumption reports are blank