Summary
Attempts to create or update a purchase record may fail if the record has a value in the Part No./SKU field that contains more than 2 occurrences of any of the following characters appearing within the first 7 characters: \ % _ [ ]
Details
The issue occurs due to a data processing error that can occur when the problematic characters are used within the first 7 characters of a SKU value.
Logging associated with this issue may include the following error message:
String or binary data would be truncated. The statement has been terminated.
This issue affects creating and updating purchase records through any interface, including the web UI, business adapters, and procurement data spreadsheet uploads.
Mitigation
Avoid using more than 2 occurrences of the problematic characters in the first 7 characters of SKU values on purchase records.
Related Articles
Known Issue: Purchase records may fail to save if the first 7 characters in the SKU field contain more than 2 occurrences … 6Number of Views Recognition of application installations based on filenames that include any of the following characters may be unstable a… 1Number of Views Usage .mmi files may fail to import if any software names end with a digit or special character and contain a "\" after th… 4Number of Views Purchase Type field shown when opening purchase record shows type from SKU library, not the actual type stored on the record 4Number of Views Usage MMI files containing "?" characters in application details may fail to import 5Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago