PVU reconciliation fails or loses consumption after host and LPAR UID reassignment, causing "ReconcileLicenses - Calculate" import step to fail with error: "Failed to attach node to parent due to an invalid hierarchy (recursion) detected [...]"

Description

A logic bug in the reconciliation process may result in the "ReconcileLicenses - Calculate" step of the import failing when data about IBM hosts and LPARs gets into a particular state.

Symptoms

Failures due to this issue result in logging similar to the following:

2026-09-13 23:18:19,706 [INFO ]             Calculating consumptions for licenses from devices with history.
2026-09-13 23:18:20,391 [INFO ]               Loaded 84993 ComputerResourceData records
2026-09-13 23:18:21,954 [ERROR]               System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> ManageSoft.Compliance.Importer.Logic.Exceptions.InvalidHierarchyRecursionException: Failed to attach node to parent due to an invalid hierarchy (recursion) detected: Path=CCID=517.CRID=3614.CRID=3611.CCID=2326...CCID=517\n   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.ILMT.ConsumptionNode.ValidatePath(ConsumptionNode newParent)\n   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.ILMT.ConsumptionNode.Attach(ConsumptionNode newParent)\n   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.ILMT.HierarchyEvent.Process(ConsumptionGraph graph, ConsumptionNode node, PendingEventHelper helper)\n   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.ILMT.PVUProcessorHelper.ProcessHistory()\n   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.ILMT.PVUProcessorHelper.Begin(Int32 licenseMeasurementID)\n   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.LicenseReconcile.ReconcilePVULicenses(Int32 licenseMeasurementID)\n   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.LicenseReconcile.LicenseReconcileCalculate(Int32 p_LicenseMeasurementID)\n   at ManageSoft.Compliance.Importer.Procedures.ManageSoft.LicenseReconcile.ReconcileLicensesCalculate()\n   --- End of inner exception stack trace ---\n   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)\n   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)\n   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)\n   at ManageSoft.Compliance.Importer.Logic.XML.ProcedureItem.ExecuteAssembly(IExecutionContext context)\n   at ManageSoft.Compliance.Importer.Logic.XML.Writer.Execute(IExecutionContext context)\n   at ManageSoft.Compliance.Importer.Logic.ComplianceImporter.ExecuteWriters(ComplianceReader p_ComplianceReader, IExecutionContext context, String singleConnectionIdentifier)

Hotfix status

A hotfix to address failures due to this issue was deployed on Thu Sep 17, 2026. If you continue to see failures with these error details in reconciliation processes started after this time, please reached out to Flexera Support.

Fix status

This issue has been fixed in the following release: 2026 R1.3 / Sep 2026 (Cloud). This issue is planned to be addressed in the following future release: 2026 R2 (On Premises).

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Support Hub

Product

Flexera One

Affected functionality

Inventory import (read/write/export)

Deployment type

Cloud

Fixed in

2026 R1.3 / Sep 2026 (Cloud)

Visibility

Guest

URL Name

pvu-reconciliation-fails-or-loses-consumption-after-host-and-lpar-uid-reassignment-causing-reconcilelicenses-calculate-import-step-to-fail-with-error-failed-to-attach-node-to-parent-due-to-an-invalid-hierarchy-recursion-detected-IOK-2107196

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Symptoms

Hotfix status

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Case id: 00001065