Summary

Symptoms

When running an installing, error 1310 occurs:

Error 1310: Error writing to file [1]. Verify that you have access to that directory

[1] is the file that is over 2GB in size.

Cause

This is a Microsoft limitation with Windows 7 and the MSI technology. If you include a file that is over 2GB in size you will get this error when trying to install.

Workaround

Please try the following possible workaround to copy your 2+ GB file to the target machine:

1. In the Support Files > Advanced Files view, add your file under the Disk1 folder
2. Create a custom action that would copy this file to the target location. The Disk1 folder can be referenced as SourceDir. Note that the release would have to be built uncompressed for SourceDir to resolve to the Disk1 folder. Building an uncompressed setup is also a requirement if you include a file that is larger than 2GB since Microsoft's cab extraction utility has this size limit
3. Remove the file from your component

Basically, rather than installing the file as part of a component, you would create a custom action that would copy the file from the source location (disk) into the target folder. If using an InstallScript custom action, the function XCopyFile can be used. In order to get the value of SourceDir and INSTALLDIR and use them in InstallScript custom action, you would need to use the MsiGetProperty function.