Some Software ID tag (.swidtag) files using the ISO/IEC 19770-2:2015 or newer standard do not get successfully resolved

Description

The article title field contains all currently published information about this known issue.

Fix status

This issue is planned to be addressed in the following future release: 2026 R1 (On premises).

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Product

Flexera One

Deployment type

Cloud

Fixed in

2025 R2.1 / Jan 2026 (Cloud),2026 R1 (On premises)

Visibility

Guest

URL Name

some-software-id-tag-swidtag-files-using-the-iso-iec-19770-2-2015-or-newer-standard-do-not-get-successfully-resolved-IOK-1422132

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Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
	Europe *	+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe)
	Japan *	+81 3-4540-5335 (select option 2)
	Australia *	+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.

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