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Title
Steps to note if the FQDN of the application server changes

Summary

How to update the database and beacon servers if the domain name of the application server changes. Note - The server and the IP address of the application name is still the same

Question

How to update the database and beacon servers if the domain name of the application server changes?
Note - The server and the IP address of the application name is still the same

Answer

If the FQDN of the app server changes, we need to update these values;

Application server

  • Update the ComplianceSetting table SettingValue in the database for these SettingName EndpointBeaconServicesURL, EndpointDownloadLocationURL, EndpointUploadLocationURL,BatchSchedulerHostName
  • Restart IIS
  • Restart the Batch Processor service

Beacon

  • Update the Parent Connection settings in Beacon UI (using Manual configuration) and verify 'Test Connection'
  • Verify host name in registry for
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ManageSoft Corp\ManageSoft\Common\DownloadSettings\ReplicatorParent
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ManageSoft Corp\ManageSoft\Common\UploadSettings\ReplicatorParent
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ManageSoft Corp\ManageSoft\Beacon\CurrentVersion\BeaconServicesEndpoint
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ManageSoft Corp\ManageSoft\Beacon\CurrentVersion\FNMPWebUIURL
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Steps to note if the FQDN of the application server changes