Summary
The following is a list of possible solutions to this error. You may need to try one or more of these solutions. After completing each option, try the installation again.Symptoms
When launching a setup, a dialog with the following error is displayed:Resolution
The following is a list of possible solutions to this error. You may need to try one or more of these solutions. After completing each option, try the installation again.
Configure the DCOM Settings on Your ComputerAcquire Administrative Privileges on Your Computer
Update to the Latest InstallShield Installation Engines
Detect and End Previously Running Installation Processes
Does Your Issue Still Exist?
If after following these instructions your product failed to install, you'll need to contact your vendor. See the Who to Contact page for more information.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
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+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
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Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
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Case id: 00001065
Activity: Status change: 2 hours ago