Summary

The .NET 4.6.2 redistributable prq files are fails to download when selected in redistributables

Synopsis

This information applies to the following InstallShield project types:

• Basic MSI
• InstallScript MSI
• InstallScript 
• Suite

Cause

When the user tries to download the .NET 4.6.2 prerequisite, by selecting the prerequisite, the download fails with the following error:

"Download failed and make sure you are running as administrator and that your machine is connected to Internet?"

Solution:

Download the attached prerequisite files for the .NET 4.6.2 redistributable, and extract, then replace the files in <InstallShield_Home>\SetupPrerequisites

For example:  C:\Program Files (x86)\InstallShield\2022\SetupPrerequisites

NOTE:  Rename the existing prerequisite files or back up the existing prerequisite files then replace the files in the same location.