As from 20 May 2019, we will be adding support for new properties in the CSV export files. This will affect Custom Event, Exception Tracking and RAW data export.
If you have automated scripts parsing these archives, please make sure to update them in time in order to process the new fields correctly.
NOTE: To avoid any issues related to automated processing of these files, it is strongly suggested to have your script/application read the header (first line of the CSV) and therefore make sure that each field contains the expected data. This will ensure your scripts do not break should there be any future updates.
Old CSV Format for Custom Event & Exception Tracking
*********************************************************** ***Old CSV format for Custom Event & Exception Tracking *** *********************************************************** Timestamp Client ID Edition Version Build Language License Type Key Whitelisted Key Blacklisted Key Activated Key Expired OS Type OS Architecture OS Language CPU Type CPU Cores RAM Number of Monitors Screen Resolution .NET Versions GPU Computer Type Country US State <Custom Properties (if enabled)> <Event Category, Event Name, and Event Data or Exception Class, Exception Method, Exception Message, and Exception Stack Trace>
New CSV Format for Custom Event & Exception Tracking
************************************************************************************ ***New CSV format for Custom Event & Exception Tracking starting from 20 May 2019*** ************************************************************************************ Timestamp Client ID Edition Version Build Language License Type Key Whitelisted Key Blacklisted Key Activated Key Expired OS Type OS Architecture OS Language Windows Full Build CPU Type CPU Cores RAM Number of Monitors Screen Resolution .NET Versions GPU Computer Type Java VM Version Java Version Java VM Name Java Vendor Java Runtime Version Java AWT Graphics Environment Java VM RAM Virtual Machine Country US State <Custom Properties (if enabled)> <Event Category, Event Name, and Event Data or Exception Class, Exception Method, Exception Message, and Exception Stack Trace>
Old RAW Data Export Format
******************************** ***OLD RAW Data export format*** ******************************** Client ID Machine ID Product Edition Product Version Product Build Product Language License Type License Status Whitelisted License Status Blacklisted License Status Activated License Status Expired OS Edition OS Architecture OS Language CPU Type CPU Cores RAM Monitor Count Resolution - Horizontal Resolution - Vertical Screen Pixels per Inch .NET Version GPU Model Form Factor Java VM Version Java Version Java VM Name Java Vendor Java Runtime Version Java AWT Graphics Environment Java VM RAM Touch Screen Country US State <Custom Properties (if enabled)>
New RAW Data Export Format
********************************************************** ***New RAW Data export format starting from 20 May 2019*** ********************************************************** Client ID Machine ID Product Edition Product Version Product Build Product Language License Type License Status Whitelisted License Status Blacklisted License Status Activated License Status Expired OS Edition OS Architecture OS Language Windows Full Build CPU Type CPU Cores RAM Monitor Count Resolution - Horizontal Resolution - Vertical Screen Pixels per Inch .NET Version GPU Model Form Factor Java VM Version Java Version Java VM Name Java Vendor Java Runtime Version Java AWT Graphics Environment Java VM RAM Virtual Machine Touch Screen Country US State <Custom Properties (if enabled)>
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Case id: 00001065
Activity: Status change: 2 hours ago