User allocated to Named User license may not consume the license if the user is related to an inventory device with an "Ignored" status and licensed software installed, even if "Allocations consume licenses" option is checked

Description

The article title field contains all currently published information about this known issue.

Fix status

This issue is still open but not currently scheduled to be addressed.

Was this helpful?

Support Hub

Product

Flexera One

Affected functionality

Software license management

Deployment type

Cloud

Visibility

Guest

URL Name

user-allocated-to-named-user-license-may-not-consume-the-license-if-the-user-is-related-to-an-inventory-device-with-an-ignored-status-and-licensed-software-installed-even-if-allocations-consume-licenses-option-is-checked-IOK-2079956

Are you sure you want to cancel the case creation?

Case closed successfully

Action performed successfully

Upload Attachment

Maximum file size allowed is 3 MB.

File type not supported.

Supported file types:

Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)

Are you sure you want to close this case

Get Hotline support

Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
	Europe *	+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe)
	Japan *	+81 3-4540-5335 (select option 2)
	Australia *	+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.

Revenera Assistant

Related Articles

Please wait...

Case id: 00001065