Summary

Symptoms

Error 1923 is a Windows Installer error that occurs only at run time and is displayed in the following format:

Service '[SERVICE]' could not be installed. Verify that you have sufficient privileges to install system services.

[SERVICE] resolves to the name of the service.

Cause

Resolution

1. Select the Setup Design view.

2. Locate the component containing the service displayed in the error message. If you are not sure which component the service is associated with follow these steps:
   1. Select the Direct Editor view.

   2. Click the ServiceInstall table.

   3. Type CTRL+F and search for the name of the service displayed in the error message.

   4. Once the entry is found, take note of the Component column's value. This is the name of the component that contains the service.

3. Open the component's Advanced Settings | Install NT Services section.

4. Click the name of the service displayed in the error message found on the right side.

5. Analyze the fields and verify that each is appropriate for your service. You must be familiar with the service in order to appropriately determine which field settings work successfully with your service. Contact your service vendor for the service details.

6. Change the settings accordingly.

Related Documents

Custom Action Types

Additional Information

For more information on Windows Installer messages, see Windows Installer Help Library topic Windows Installer Error Messages.

For more information on the ServiceInstall table, see Windows Installer Help Library topic ServiceInstall Table.

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