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Why Express Edition of InstallShield 2010?
I downloaded the premier edition of InstallShield 2010. But after installed, and launch it, it showed as Express Edition of of InstallShield 2010?

 

Anyone knows what happened?

 

Thanks.

 

Zack

  • We had a similar issue with the Japanese download, but that was fixed late yesterday. Are you using the Japanese Edition?
  • I got the same problem. After installing my Premier trial, it showed that it was the Professional version.

     

    I just uninstalled it, removed the program folder, cleant my registry using various registry cleaners, and then reinstalled the trial.

     

    Then it finally showed that it was the Premier edition.

     

    Maybe a good thing to try. :)

     

    I have also my own problem: When I want to run the trial, it says the evalution period has already been passed. How can I evaluate InstallShield 2010 Premier?

     

    Problem persists after doing the above thing.

     

    Kind regards,

     

    Flitskikker
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  • Mike_Marino (Flexera Software)

    The first time you ran it (when it was professional), did it say there was an evaluation period left?
  • Mike_Marino (Flexera Software)

    The first time you ran it (when it was professional), did it say there was an evaluation period left?

     

    My guess is that the tools you ran may have broken how we track the evaluation period. The only way around this is to restore the machine to the prior state or try to evaluate on a different machine.
  • It showed Evalution Passed before either.

     

    I've had an InstallShield 2009 Premier Evaluation before which was expired.

     

    Don't I get a new evaluation period when installing InstallShield 2010?

     

    Kind regards,

     

    Flitskikker
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  • Mike_Marino (Flexera Software)

    Yes you do get a new evaluation period when you get the 2010 evaulation. You should contact InstallShield support to look into why, in your case, this is not working.
  • Ok, thanks for reply.

     

    Where should I contact them? (I supposed this forums were also support :confused: )

     

    BTW: Sorry for my (maybe) bad English. I'm Dutch and it's not that much developed at 15 years age. :p
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  • Mike_Marino (Flexera Software)

    In the evaluation email you should see a section like...

     

    Register for complimentary evaluation technical support today so you have it if you need it. You register for and access support by following this link.

     

    http://support.installshield.com/register/eval/default.asp

     

    and entering your evaluation support number from the email.
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  • Looks like I have to call then, so that's not going to work. I'll request a login, maybe that give me the opportunity to receive support by mail.

     

    If that doesn't work, I think I need to take my IS project to school and install the evaluation version there. They put a fresh clean XP image on the systems there every week, so that shouldn't be a problem. :)

     

    Kind regards,

     

    Flitskikker
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Why Express Edition of InstallShield 2010?