Loading
search-img

Portal User asked a question.

June 28, 2017 at 10:06 PM
Error extracting ISBEW64.exe from ISRegSvr.dll
I have Visual Studio 2015 and used the Setup and Deployment project from the Other Project Types. That led me to download InstallShield Limited Edition Project. So I have a setup created for a simple COM object and it is failing. I found this error in the log file:

 

Error extracting ISBEW64.exe from ISRegSvr.dll

 

Later I get an error that ISBEW64 cannot be found. So does anyone know what's going on?
  • 2 answers
  • 157 views

  • Portal User

    I seem to have fixed this issue. Since I have the Visual Studio extension I don't have direct access in the IDE to the property. So I used Atom and opend the .isl file and changed Intel;1033 to x64;1033

     

    Now when I build I don't get the error in the log. The log now indicates the exe was extracted and later the log says it was found. I still have an issue where I see this:

     

    InstallShield 6:57:15: Getting file count from property bag

     

    InstallShield 6:57:15: File Count : 1

     

    InstallShield 6:57:15: Sorting Based On Order...

     

    InstallShield 6:57:15: ISBEW64.exe is successfully loaded for 64-bit registration

     

    InstallShield 6:57:15: Registering file C:\Program Files\SEMRUCmds.dll (32-bit)

     

    InstallShield 6:57:15: Failed to register file C:\Program Files\SEMRUCmds.dll (32-bit)

     

    InstallShield 6:57:15: Try again the files that have failed.

     

    InstallShield 6:57:15: Registering file C:\Program Files\SEMRUCmds.dll (32-bit)

     

    InstallShield 6:57:15: Failed to register file C:\Program Files\SEMRUCmds.dll (32-bit)

     

    InstallShield 6:57:15: Begin Comitting Property Bag

     

    InstallShield 6:57:15: Write KeyList count

     

    InstallShield 6:57:15: Finished Comitting Property Bag

     

    Action ended 6:57:16: InstallFinalize. Return value 1.

     

    Action start 6:57:16: ISSelfRegisterFinalize.

     

    InstallShield 6:57:16: Initializing Property Bag...

     

    InstallShield 6:57:16: Getting file count from property bag

     

    InstallShield 6:57:16: File Count : 1

     

    InstallShield 6:57:16: Sorting Based On Order...

     

    Error 1904. Module C:\Program Files\SEMRUCmds.dll failed to register. HRESULT -2147220473. Contact your support personnel.

     

    MSI (s) (68!5C) [06:57:18:941]: Product: Solid Edge Most Recently Used Command Add-In -- Error 1904. Module C:\Program Files\SEMRUCmds.dll failed to register. HRESULT -2147220473. Contact your support personnel.

     

    I don't know why that "(32-bit)" entry is there. The server was pushed to the system's 64 bit program folder (before my edit it was going to the x86 folder). I see other references to "Intel" in the isl so I'm going to start changing them and see what happens. Also, even though I have Visual Studio installed I need to add the 2015 MFC/CRT redistributables. I can register my server manually so I don't see why setup would fail to register on my box. Well, except that it doesn't appear to be using regsvr32 and instead is using ISBEW64.exe.
    Expand Post

  • Portal User

    I noticed an output message during the build saying ISX_DEFAULTCOMPONENT1 was set to deploy to the 64 bit program folder but it was marked as a 32 bit component. I guess being the Express edition means I cannot change it via the IDE as I could not find it. But I found I could open the ISL file and modify it directly by changing the value that followed INSTALLDIR from a "2" to a "256". That worked. See the code below. I found I also had to change it for the entry added for my DLL (also in the code below).

     

     

    Component

     

    ComponentId

     

    Directory_

     

    Attributes

     

    Condition

     

    KeyPath

     

    ISAttributes

     

    ISComments

     

    ISScanAtBuildFile

     

    ISRegFileToMergeAtBuild

     

    ISDotNetInstallerArgsInstall

     

    ISDotNetInstallerArgsCommit

     

    ISDotNetInstallerArgsUninstall

     

    ISDotNetInstallerArgsRollback

     

    ISX_DEFAULTCOMPONENT1{D5D9AB6D-A5C1-4FDE-A98B-B6D76D0B422E}INSTALLDIR25617/LogFile=/LogFile=/LogFile=/LogFile=

     

    SEMRUCmds.dll{5121F5C2-2038-4375-9FF0-D488EC60B257}INSTALLDIR256semrucmds.dll17/LogFile=/LogFile=/LogFile=/LogFile=

     

    Expand Post

Create a case with Support
0/255
Upload Attachment
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)

Are you sure you want to cancel the case creation?

Are you sure you want to close this case

Get Hotline support
Products Region Phone Numbers
FlexNet Operations
FlexNet Embedded
FlexNet Publisher
FlexNet Connect
FlexNet Code Insight
InstallAnywhere
InstallShield 		North America  * +1 630-332-2513 (toll)
+1 877-279-2853 (toll-free in North America)
Europe  * +44 1925 944367 (toll)
+44 800 047 8642 (toll-free in Europe)
Japan  * +81 3-4540-5335 (select option 2)
Australia  * +61 3 9895 2177
+61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics)
Compliance Intelligence 		Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.
Book an Appointment
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)
+1.800.374.4353
CONTACT US REVENERA.COM FLEXERA.com
© 2026 Flexera Software. All Rights Reserved.
Privacy policy Terms and conditions Flexera Community Contact Us
Loading
Error extracting ISBEW64.exe from ISRegSvr.dll