After upgrading to 2026 R3, which includes database updates, you may notice that the Code Insight application takes longer than usual to start the first time.
This behavior is expected. During the first startup after the upgrade, the application performs required upgrade tasks to prepare the environment for the new version. Depending on your environment and database size, startup may take several additional minutes before the application becomes available.
What to Expect
During the first startup after upgrading Code Insight:
- Startup may take approximately 3 to 5 minutes longer than usual.
- Application services may not be available until the upgrade tasks complete.
- No user action is required while the upgrade process runs.
- You should allow the startup process to finish without interruption.
Why This Happens
This release of Code Insight includes enhancements that improve support for longer inventory and repository item names. To support these enhancements, the application applies required database updates during the first startup after the upgrade.
These updates run automatically and only occur once for a given upgraded environment.
Important Note
The additional startup time occurs only during the first startup of Code Insight after the upgrade.
After the upgrade tasks have completed successfully, subsequent application restarts use the normal startup process and should return to their typical startup duration.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
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Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Revenera Assistant
Case id: 00001065
Activity: Status change: 2 hours ago