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Contact Flexera Support

We're here to help! You can contact Flexera Support via our Support Portal or by phone. If you're new and want more detail on submitting support cases or the Flexera Community, watch Getting Started with Flexera in the learning center.

Instructions

To contact Flexera Support

  1. Log into the Flexera Community. 
  2. Select Support Hub in the top navigation bar of the community. 
  3. Scroll down and select the option labeled Open a Support Case. 

 

NOTE: Your organization must have an active maintenance plan to submit a case. Please contact us at support@flexera.com if you need assistance linking your account to your organization. If you don't have a maintenance plan but would like one, contact your Flexera account representative.

 

Contact Flexera Support by phone

North America+1 630-332-5957 
+1 877-279-3781 Toll-free
Europe+44 1925-944368 
+44 800-047-8643 Toll-free 
Australia+61 3 7019 2846
+61 1800 560 584 (Toll-free)
Japan+81 3-4540-5335

 

Which products are supported?

Our support team can assist with all Flexera products, including:

  • AdminStudio
  • App Broker/App Portal
  • Cloud Management Platform
  • Columbus
  • Data Platform
  • Flexera One
  • FlexNet Manager for Engineering Applications
  • FlexNet Manager Suite
  • Foundation/CloudScape
  • Optima
  • SaaS Management
  • Software Vulnerability Manager
  • Software Vulnerability Research
  • Spider
  • Technopedia
  • Workflow Manager

Support for Revenera products

Contact Revenera Support for all Revenera products, including:

  • FlexNet Code Insight
  • FlexNet Embedded
  • FlexNet Operations
  • FlexNet Publisher
  • InstallAnywhere
  • InstallShield
  • Compliance Intelligence
  • Usage Intelligence

To contact Snow Software Support

We recommend using our Support Portal. It’s the easiest way to create, track, and update your support cases. You can also view your existing cases.

Some dedicated phone numbers are available for Snow products. See the following page for details: Contact information for Flexera Support (Snow products).

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Products Region Phone Numbers
FlexNet Operations
FlexNet Embedded
FlexNet Publisher
FlexNet Connect
FlexNet Code Insight
InstallAnywhere
InstallShield 		North America  * +1 630-332-2513 (toll)
+1 877-279-2853 (toll-free in North America)
Europe  * +44 1925 944367 (toll)
+44 800 047 8642 (toll-free in Europe)
Japan  * +81 3-4540-5335 (select option 2)
Australia  * +61 3 9895 2177
+61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics)
Compliance Intelligence 		Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.
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+1.800.374.4353
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