Error when creating the first license in Snow Atlas

Title

When attempting to add the first license in Snow Atlas, the action may fail and display an error in the bottom-right corner of the screen.

Solution

This issue is caused when the organization setup has not yet been completed. The setup must be finalized before the first license can be added.

Select Settings > Organization structure > Create first node and follow the on-screen steps.
Once completed, your screen will look similar to the example below.
Proceed to create a license. The process should now complete without error.

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Product

SAM for Snow Atlas

Deployment type

Cloud

Visibility

Guest

URL Name

Error-when-creating-first-licnese-in-atlas

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