When starting the Reporting Server, you may see errors such as:

2025-05-27T05:06:26,012 INFO [manager.services] [default task-2] keystoreType: pkcs12 

2025-05-27T05:06:26,012 ERROR [manager.services] [default task-2] Failed to handle SSL upload 

2025-05-27T05:06:26,013 ERROR [manager.services] [default task-2] Failed to invoke the API via servlet - checkReportingServer() Method 

2025-05-27T05:06:26,013 INFO [manager.services] [default task-2] Reporting server is not up 

This issue is typically caused by incorrect modifications to the Admin or Reporting keystore or truststore passwords. When using the default (bundled) keystores, FlexNet Manager for Engineering Applications requires the default passwords:

• Keystore password: flexnet
• Truststore password: changeit

Before you begin

• These steps apply to Linux servers without a GUI.
• For Linux servers with a GUI or Windows servers:
• Use the ./flexnet site command for configuration.
• Manage services via the Windows Services console (services.msc).
• Always back up your keystore files before making any changes.
• If using custom SSL certificates, ensure that the full SSL configuration process has been correctly implemented.