If you need to change a user’s password, it’s best to use the Forgot Password link in FlexNet Manager for Engineering Applications.

If a user can't reset their password for any reason and is logged out of FlexNet Manager for Engineering Applications, then the following steps will allow you to reset the password.

Instructions

1. Get the Extendedpropertyset_id for the user running the select statement below, changing <username> to the name of the user you're using:
   
   SELECT Extendedpropertyset_id from PLT_USER
   WHERE USERID = '<username>';
2. Take the Extendedpropertyset_id from the previous select statement and add it to the BELONGSTOSET_ID in the select statement below:
   
   SELECT ID from PLT_EXTPROP
   WHERE BELONGSTOSET_ID = 'addExtendedpropertyset_id' and METADATA_ID = '1';
3. Take the ID from the previous select statement and add it to the ID = in the select statement below:
   
   UPDATE PLT_EXTPROP
   SET TEXTVALUE = 'MD5,Base64:ISMvKXpXpadDiUoOSoAfww=='
   WHERE ID = <ID number>;
4. Log into FlexNet Manager for Engineering Applications with your username and “admin” as the password.