1. Remove Flexera Service Gateway entry

• Navigate to Site Management > Admin > Settings > Flexera Integration in App Portal.
• Delete the entry for Flexera Service Gateway Server Name.
• Click Save to apply the changes.

2. Update App Portal database settings

• Access the App Portal database.
• Execute the following SQL query to show endpoint URLs:

update dbo.WD_AppSettings

set Value = 'True'

where KeyName = 'ShowFSGEndPoints'

3. Restart Internet Information Services (IIS) services

• Open Command Prompt.

• Run the command iisreset.

4. Access endpoint URLs in Flexera Integration

• Restart your browser and return to Flexera Integration in App Portal.
• Scroll to the bottom of the page to view the exposed endpoint URLs.

5. Configure FlexNet Manager Suite service URL

• Enter the FlexNet Manager Suite service URL using the format:https://slo.app.flexera.com/ManageSoftServices/ComplianceAPIService/ComplianceAPIService.asmx?orgid=YOUR_ORG_ID

• Replace YOUR_ORG_ID with your actual organization ID.

Other endpoint URLs do not require configuration.

6. Update ITAM settings with IAM endpoint and refresh token

• In ITAM Settings, enter the IAM endpoint:

  https://login.flexera.com/oidc/token

• Generate a refresh token in Flexera One and add it to the settings.

7. Validate integration

• Confirm that My Apps is available under Compliance Management in App Portal.
•  Click My Apps to open the License Reclamation Policies view if available.
• Click Search Flexera ID to display a list of software titles and their Flexera IDs, sourced directly from the Application Recognition Library (ARL) in Flexera One ITAM.

NOTE: My Apps will only be available if Flexera One ITAM is successfully integrated with App Broker.