Snow License Manager: How to look for duplicates

Title

When using Snow License Manager there may be reasons where you have duplicate computer records with the same Hostname. If you would like to check for duplicate rows you can execute the following query in SQL to look for potential duplicates and return some information about them.

NOTE: The SQL below script selects duplicate rows based on Hostnames.

select 'Duplicates Hostname (SLM)' as QueryTitle
select 'Duplicates Hostname (SLM)' as QueryTitle, c.CID, c.ClientSiteName, c.ClientVersion, c.Hostname, c.BiosSerialNumber, c.ComputerID as SLMComputerID, c.LastScanDate, c.InfoTransferDate
from SnowLicenseManager.dbo.tblcomputer c
where c.HostName in (select c1.HostName from SnowLicenseManager.dbo.tblComputer c1 group by c1.CID, c1.HostName having count(1) > 1 )
order by c.HostName, c.LastScanDate desc

If the script returns one or more duplicate rows and you would like to remove the duplicates please contact the Snow Support team for further advice, making sure to attach the output of the above SQL query to your support case.

You may also find the following Knowledge Base article also helpful: How to identify Duplicates, Shared Identities or Multiple Inventory Sources

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Product

Snow License Manager

Solution Area

Database

Deployment type

On-premises;Service Provider Edition (SPE)

Visibility

Guest

URL Name

How-to-find-duplicates-in-Snow-License-Manager

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Case id: 00001065