Follow the process below to create a new tenant in an SPE environment, including Agreement activation.
- Launch Snow Management and Configuration Center (SMACC) and navigate to Snow License Manager -> Administration -> Customers.
- Click Create Customer:
- Provide all the necessary information about the customer:
- Switch to the Contact tab and click New. Fill in the required information:
- Switch to the Inventory Source tab and set a unique Site name for your customer:
- The IP address verification tab is optional.
- Click OK. The dialog box closes.
- Next, create an Agreement. An agreement is where you will provide the customer's license key. Select the newly created Customer and click New Agreement icon.
- Switch to the General tab, enter the Agreement number, the Sales representative name, Agreement Currency and any Notes (optional):
If your license agreement has been sent from Snow it will look similar to the below example: - Enter the Order number as the Agreement Number, then the Agreement Currency. For example if the currency used to purchased the agreement is in AUD, make sure to enter AUD.
- Switch to the Units tab, click New and correctly fill in the Unit Category, the Units and Unit Cost. This information must match the provided license PDF from Snow Software. Note that Unit Cost is optional; if not known you can put 0 as value.
- Switch to the Agreement Periods tab. Enter the Months for the agreement, if it is for 1 year, enter 12. Provide the Valid From, this can be found on the PDF provided to you by Snow Software. In the example PDF shown above it starts from July 26, 2021. For the Activation key, this is the License Number found from the PDF that Snow Software provided to you.
- Cllick Activate then click OK to close the dialog box altogether.
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