Symptoms
When using the Jamf Pro Inventory Adapter, customers may notice that only a partial subset of computers is imported into FlexNet Manager Suite (FNMS) / ITAM. This occurs even when no filters (such as Sites, Scopes, or specific Permissions) are configured in the Jamf Pro API settings.
Root Cause
The Jamf Pro API returns computer inventory records in paginated sets. Previous versions of the FlexNet Jamf Adapter logic did not correctly request subsequent pages, resulting in only the last page of results being processed.
Resolution
To resolve this issue, the adapter logic must be updated to support paginated API responses.
1. For ITAM:
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This issue is resolved in the February 2026 Cloud Release
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Action Required: Ensure your Inventory Beacon is upgraded to Version 25.2.x or later to support the updated adapter components.
2. For FlexNet Manager Suite On-Premises:
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This fix is included in the FNMS 2026 R1 release.
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Workaround for earlier versions: If you are unable to upgrade the entire environment immediately, you can download the Logic.ps1 script from here
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Case id: 00001065
Activity: Status change: 2 hours ago