Why does the "Save As" option appears when downloading documents in SLM (Software License Management) and how it is controlled?

The "Save As" option you see when downloading documents from SLM is determined by your web browser's settings. Each web browser has its own set of preferences, including how it handles file downloads. In this case, the behaviour of the "Save As" option is controlled by the user’s browser.

However, it's important to note that users have the flexibility to customize this setting based on their preferences. This means you can change the download behaviour within your web browser if you wish to do so.

In certain situations, such as within corporate environments, the download behaviour may be controlled by user IT department. In such cases, IT policies or configurations might mandate a specific download behaviour for security or compliance reasons. If you find that you need to adjust the "Save As" option and it appears to be controlled by your IT department, it's advisable to reach out to your IT department. They should be able to assist you in aligning the download behaviour with your specific requirements or explaining any policies in place that affect it.

In summary, the presence of the "Save As" option during document downloads in SLM is primarily determined by the users web browser's settings, and you have the ability to customize this behaviour.

The following instructions showing how to change the settings if required:

Google Chrome Download Option:

1. Click the menu button  in the upper-right corner. 
2. Select Settings. 
3. Click Advanced. 
4. Click Downloads. 
5. Toggle the option Ask where to save each file before downloading to the off position. 
6. Set your preferred download location in the Location box above by clicking Change if desired. 
   
   

Edge Download Option:

1. Open Microsoft Edge.
2. Click on the three horizontal dots in the upper-right corner to open the menu.
3. Go to "Settings."
4. Scroll down and click on "Downloads."
5. Ensure that the "Ask where to save each file before downloading" option is turned off. If it's turned on, toggle it off.

Firefox Download Option:

1. Open Mozilla Firefox.
2. Click on the three horizontal lines in the upper-right corner to open the menu.
3. Go to "Options" or "Preferences" (depending on your operating system).
4. In the left sidebar, select "General."
5. Scroll down to the "Downloads" section.
6. Ensure that the "Always ask you where to save files" option is not selected. If it is selected, uncheck it.

IE Download Option:

1. Open Internet Explorer.
2. Click on the gear icon in the upper-right corner to open the Tools menu.
3. Select "Internet options."
4. In the "Internet Options" window, go to the "Security" tab.
5. Select the zone (Internet, Local intranet, Trusted sites, or Restricted sites) where you are encountering the issue.
6. Click on the "Custom level..." button.
7. Scroll down to the "Downloads" section.
8. Make sure that "Automatic prompting for file downloads" is set to "Enable."
9. Click "OK" to save the changes and then click "Apply" in the Internet Options window.