When using the Azure Connector to collect virtual machine information, Virtual Machine Scale Set (VMSS) instances created with Uniform Orchestration do not appear in the Flexera One UI. This occurs because of differences in how the Azure Connector retrieves VM data.
The Azure Connector currently uses the Get-AzVM call to retrieve a list of VMs running in Azure.
- By default, this call collects only VMs of type
Microsoft.Compute/virtualMachines. - This includes instances created using Flexible Orchestration Mode (VMSS Flexible).
For instances created in Uniform Orchestration Mode (VMSS Uniform), the type is Microsoft.Compute/virtualMachineScaleSets/virtualMachines.
- These instances are not returned by the
Get-AzVMcall used by the Azure Connector.
Starting with IT Asset Management (ITAM) 2024 R1.4 / FlexNet Manager Suite (FNMS) 2024 R2, instances not returned by the Azure Connector are treated as terminated.
- Inventory devices linked to terminated instances are then deleted from the UI.
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Case id: 00001065
Activity: Status change: 2 hours ago