Summary
This article describes the location of the FlexNet inventory agent Debian Linux package (.deb) installer.
Symptoms
The FlexNet inventory agent Debian Linux package (.deb) installer is not available for download rom the from web UI.
If you choose the "Version x.x.x ManageSoft for Linux (i385 or x86_64) Managed Devices" package, you can only download the ".rpm" agent installer package.
Cause
This is is because the FlexNet inventory agent does not support performing a self-upgrade when it has been installed using the Debian Linux .deb package.
Resolution
Debian Linux agent installer files can be found in the following location on a beacon:
C:\ProgramData\Flexera Software\Staging\Common\Packages\Flexera\Adoption\<version>\Rev1.0\ManageSoft for Linux (x86_64) Managed Devices\
For example:
See also
Please vote for the following Idea in Flexera Ideas if it would be useful to you: ITAM-I-185: Add Support for Debian/Ubuntu agent self upgrade.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
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+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
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+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
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| Australia * |
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Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago