Symptoms:
Starting FNP-11.16.0, (shared HASP dongle driver and dll's are for version 7.61) the dongle dll's will not be backward compatible for FNP-11.13.1 and older version of clients.
Diagnosis:
|
FNP Toolkit Version |
HASP dongle driver (Signed by Thales) |
HASP Dll's (Signed by Flexera) |
Comments: ==================================================================== |
|
v 11.13.1 |
Version: 6.56 |
Version: 7.1 |
|
|
v 11.14.0 |
Version: 7.41 |
Version : 7.4 |
FNP-14155
In addition to that code wise a check was added (to source code) which allows 'VeriSign' as well as 'Symantec' Issuers during authentication - so that when in future we move from VeriSign to Symantec - backward compatibility is maintained. |
|
v 11.15.1 |
Version : 7.60 |
Version : 7.6 |
|
|
v11.16.0 |
Version : 7.80 |
Version : 7.61 |
Switched from "VeriSign" to "Symantec" |
Workaround:
For Flex-enabled clients build with FNP toolkit v11.13.1 and older, to have them working seamlessly in a mixed client version environment (v11.14, v1.15 and later), use the latest version (or as provided with latest GA FNP toolkit) dongle driver, but at most the HASP dll's from FNP-11.15.1 toolkit.
Related Articles
SafeNet dongle drivers support and backward compatibility 20Number of Views Backward Compatibility for Toolkit Upgrade and Keys (vendor_keys, TRL,ENCRYPTION_KEYS) Change 25Number of Views Wibu Dongle Drivers Support and Backward Compatibility 35Number of Views Older/legacy HASP Dongle Support with FlexNet Publisher 8Number of Views Sentinel HASP Dongle Support on Apple Silicon Macs 14Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Revenera Assistant
Case id: 00001065
Activity: Status change: 2 hours ago