Summary
Starting with FlexNet Publisher 11.19.3 (shared HASP dongle driver version 8.53 and DLLs version 8.5), the dongle DLL will not be backwards compatible with FlexNet Publisher11.19.2 and older versions of clients.
Symptoms
Starting with FlexNet Publisher 11.19.3, the SafeNet Dongle Drivers are not compatible, and the error ALADDIN DLL Signature not matched is displayed when trying to fetch the Aladdin-id from the older FlexNet Publisher client kit with the latest driver 8.53 and haspsrm_win64.dll version 8.5 installed.
As per the FlexNet Publisher 2023 R1 11.19.3 Release Notes (February 2023), this is a known dongle issue due to the change in the DLL signature from "Symantec" to "DigiCert".
Steps to Reproduce
- Download and extract the latest FlexNet Publisher toolkit 11.19.3 and build the toolkit for DONGLE:
nmake -f makefile.act DONGLE=1 - Install the latest Aladdin dongle device driver 8.53 and place the
haspsrm_win64.dllorhaspsrm_win32.dll(version 8.5) toC:\Windows\SysWOW64orC:\Windows\System32 - Plug dongle 9 into the device and run
lmhostid -flexid -longto fetch from dongle 9 device. - Now, try fetching
flexidusing the older version kit and observer the error:ALADDIN DLL Signature not matched
Workaround
In the case of backward compatibility support, try to use old DLLs (version less than 8.5) with the latest drivers 8.53 to support older clients.
Related Articles
Wibu Dongle Drivers Support and Backward Compatibility 35Number of Views Wibu Dongle Drivers support and backward Compatibility 8Number of Views Backward compatibility for HASP dongles broken starting FNP-11.16.0 8Number of Views Where Can I Get the Dongle Drivers? 7Number of Views Backward Compatibility for Toolkit Upgrade and Keys (vendor_keys, TRL,ENCRYPTION_KEYS) Change 25Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Revenera Assistant
Case id: 00001065
Activity: Status change: 2 hours ago