Summary

This article describes a known issue where importing a FlexNet Manager Platform or FlexNet Manager Suite license file fails when Federal Information Processing Standards (FIPS) cryptography enforcement is enabled on the Windows server.

This issue is tracked under defect FNMS-26286.

Symptoms

When attempting to import a FlexNet Manager Platform/FlexNet Manager Suite license file, the import fails and the following error is displayed:

---Problem---

(s0m0): There was an error importing the license. Please contact Flexera Software support for assistance.

---System exception---

The type initializer for 'FlxDotNetClient.LicensingFactory' threw an exception.

---Source---

FlxDotNetClient

---Stack trace---

System.TypeInitializationException: The type initializer for 'FlxDotNetClient.LicensingFactory' threw an exception. ---> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.InvalidOperationException: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
at System.Security.Cryptography.MD5CryptoServiceProvider..ctor()
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.Security.Cryptography.CryptoConfig.CreateFromName(String name, Object[] args)
at System.Security.Cryptography.MD5.Create(String algName)
at FlxDotNetClient.LicensingFactory..cctor()
--- End of inner exception stack trace ---
at FlxDotNetClient.LicensingFactory.GetLicensing(ILicensingOptions licensingOptions)
at Flexera.LicenseManagement.Impl.LicenseReader.ReadLicense(Byte[] rawLicense, Boolean allowValueOnExpiredTerms)
at ManageSoft.Activation.ActivationWiz.ProcessLicenseFull(String p_LicenseFileLocation)
at ManageSoft.Activation.NoticePage.m_ImportLicenseBtn_Click(Object sender, EventArgs e)

How to Verify Whether FIPS Is Enabled

Registry Check

On the FlexNet Manager server, verify the following registry value:

This issue is a known product limitation tracked under FNMS-26286.

To successfully import the license file:

1. Disable FIPS cryptography enforcement on the server hosting FlexNet Manager Platform / FlexNet Manager Suite.
2. Restart the server if required by your organization's security policy.
3. Retry the license import.

The import should complete successfully once FIPS enforcement is disabled.