IMPORTANT: The service account should be configured so that users cannot change the password. Changing the password in Active Directory can cause components to fail authentication and crash if not updated correctly.

Option 1: Update your password with the Config.ps1 PowerShell script 

Microsoft Internet Information Services 

1. Open IIS Manager. 
2. For each application pool:
   1. Right-click each application pool, then select Advanced settings > Identity. 
   2. Update the service account username and password for each application pool.

Windows Task Scheduler 

1. Open Windows Task Scheduler.

2. Open the FlexNet Manager Platform folder.

3. Right-click each scheduled task under FlexNet Manager Platform and select Properties > Change User.  
4. Select Change user or Group... and enter your new service account username and password. 

Windows Services 

1.  Open Windows Services.
2. Right-click each service that
   • Starts with "Flexera" or FlexNet" and
   • Has your service account in the Log On As column

Then select Properties.

3. In the Log on tab, enter your new service account username and password.

Update the password on your FlexNet beacons

You will also need to update the domain service account password on components of your FlexNet inventory beacons. If the passwords are not updated on the beacons, any tasks that use the service account will fail.

Update the service account password for your FlexNet inventory beacons in the Task Scheduler

1. Open the Windows Task Scheduler and select Flexera Inventory Beacon.

2. Select Properties > Log On tab, and update the password.

Update the parent connection for each FlexNet inventory beacon

Complete the following steps for each of your FlexNet beacons.

1.  Open the FlexNet beacon UI and select Parent Connection.
2. Select Download configuration and follow the instructions to generate a new configuration file. 

3. Return to the FlexNet inventory beacon UI and select Import configuration. 

Additional steps (only when needed)

• If the service account appears under Password Management, update the stored password
  • Change any stored passwords to reflect the new service account's username and password.

• If used for any configured Inventory Systems, edit each inventory connection that uses the account and update the login credentials

• Update any custom business adapters configured with the service account in the FlexNet beacon or Windows Task Scheduler.