Current date/time appears in "Last updated date" field on inventory device record if the record has not been updated since it was created

Description

Summary

If an inventory device record has been created but not updated, it has no "Last updated date" value. In this situation the web UI will show the current date/time in this field.

Workaround

Viewing the inventory device record in the web UI and clicking the "Save" button will cause the "Last updated date" field to be explicitly set, and the field will then show that time rather than the current time whenever the record is viewed again.

Fix status

This issue is still open but not currently scheduled to be addressed.

Was this helpful?

Support Hub

Product

FlexNet Manager Suite

Visibility

Guest

URL Name

current-date-time-appears-in-last-updated-date-field-on-inventory-device-record-if-the-record-has-not-been-updated-since-it-was-created-IOJ-2239168

Are you sure you want to cancel the case creation?

Case closed successfully

Action performed successfully

Upload Attachment

Maximum file size allowed is 3 MB.

File type not supported.

Supported file types:

Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files (.csv) Speadsheets (.xlsx, .xls)

Are you sure you want to close this case

Get Hotline support

Products	Region	Phone Numbers
FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield	North America *	+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America)
	Europe *	+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe)
	Japan *	+81 3-4540-5335 (select option 2)
	Australia *	+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia)
Usage Intelligence (formerly Revulytics) Compliance Intelligence	Please use the Case Portal to submit your support ticket or reach out to your Revenera contact.

Summary

Workaround

Related Articles

Please wait...

Case id: 00001065