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The relationship between a virtual machine inventory device record and its host inventory device record is lost when there is a asset with the same serial number or computers with same serial number.
Description
The article title field contains all currently published information about this known issue.
Fix status
This issue has been fixed in the following releases: 2025 R2 / Nov 2025 (Cloud), 2025 R2 (On premises).
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Product
Flexera One
Deployment type
Cloud
Fixed in
2025 R2 / Nov 2025 (Cloud),2025 R2 (On premises)
Visibility
Guest
URL Name
the-relationship-between-a-virtual-machine-inventory-device-record-and-its-host-inventory-device-record-is-lost-when-there-is-a-asset-with-the-same-serial-number-or-computers-with-same-serial-number-IOK-1060500

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The relationship between a virtual machine inventory device record and its host inventory device record is lost when there is a asset with the same serial number or computers with same serial number.