Summary
Description for a known issue where items set to be selected by default in a Get User Input - Advanced panel are not selected during an uninstall for non-English localesSymptoms
When adding a choice group to a Get User Input - Advanced panel and setting one of its components/items to be selected by default, the component/item fails to be selected by default when the panel is placed in the Pre-Uninstall sequence and is running on a non-English locale.Cause
This problem has been reproduced and determined to be an issue in our software.Steps To Reproduce
- Add a Get User Input - Advanced panel in the Pre-Uninstall sequence
- Add a Choice Group to the panel
- Add two components to the Choice Group, labeled "A" and "B".
- Set the Default Selection option to "Selected" for the component labeled "A"
- Enable multiple locales
- Build and perform the installation and uninstallation in a non-English locale
- Observe the Get User Input - Advanced panel does not have a default selection
Resolution
This issue has been submitted to our Engineering team as Issue# IOJ-1561455 / IOA-000066399 and IOJ-1562365 / IOA-000074773. Our Engineering team is investigating this issue, but at this moment, there is no estimated time frame for when it will be fixed. There is a workaround available below.Workaround
You can set the default selection for the choice group with the following workaround:- Go to the Get User Input - Advanced panel and click on "Configure Selection" for the choice group
- Make a note of the result variable name used for the component you want to select as default (e.g. $USER_INPUT_RESULT_1$)
- Add a Set InstallAnywhere Variable action before the Get User Input - Advanced panel in the Pre-Uninstall sequence and set the result variable from step 2 to a value of "1" (without quotes)
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Case id: 00001065
Activity: Status change: 2 hours ago