Get User Input Console Fails to Write Additional Numbered Results Variables to Response File

Title

Summary

A known issue where the Get User Input console fails to record the individual results variables normally created in the response file.

Symptoms

When using a Get User Input console, the Results Variable that holds the user input value (e.g. $USER_INPUT_CONSOLE_RESULTS$) forms the base name of additional InstallAnywhere variables that will be used to store individual end-user input choices from the Get User Input console. The convention for the naming of the additional variables is to append an underscore and an integer number to the end of the base name. The number, starting at one (1), increases by one (1) for each additional variable that is needed to store data. For example, if a Get User Input console panel contains three inputs, the following InstallAnywhere variables and values would exist:

$USER_INPUT_CONSOLE_RESULTS_1$
$USER_INPUT_CONSOLE_RESULTS_2$
$USER_INPUT_CONSOLE_RESULTS_3$
$USER_INPUT_CONSOLE_RESULTS_BOOLEAN_1$
$USER_INPUT_CONSOLE_RESULTS_BOOLEAN_2$
$USER_INPUT_CONSOLE_RESULTS_BOOLEAN_3$

However, when generating a response file for an installer that uses the Get User Input panel, these additional variables are not written to the response file. This issue does not occur for Get User Input - Simple panels.

Cause

This problem has been reproduced and determined to be an issue in our software. This issue has been submitted to our Engineering team as Issue# IOA-000069105. Our Engineering team is investigating this issue, but at this moment, there is no estimated time frame for when it will be fixed.

Workaround

Manually add the additional results variables to the response file with a text editor.
Generate the response file via the Get User Input - Simple panel in GUI mode.

Additional Information

Results Variables for Get User Input Panels and Consoles
How to Create Response File to Be Used as Silent Install

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Case id: 00001065