The peak consumption reported for an IBM PVU or VPC license for a selected reporting period may be lower than it should be in the following situation:
- An inventory device contributes to peak consumption of the license in the reporting period.
- The inventory device record is currently linked to a hardware asset record.
- The hardware asset record status was set to "Retired" or "Disposed" at some point after actual peak consumption during the reporting period occurred.
- The peak consumption for the period without the inventory device is lower than the peak consumption with the inventory device.
This problem can be mitigated for individual devices by setting the asset status back to “Installed” and running the license reconcile process. This will recalculate peak consumption based on the device being considered as normal for consumption.
For FlexNet Manager Suite on premises systems, the following query can be executed against the compliance database to identify devices that may be affected by this issue:
SELECT cc.ComplianceComputerID, cc.ComputerName, ccs.DefaultValue as ComputerStatus, cc.ArchivedDate, a.AssetID, a.ShortDescription as Asset_ShortDescription, ast.StatusDefaultValue as AssetStatus, ibmTitles.SoftwareTitleID, st.FullName as Title, tins.ValidFrom as InstallValidFrom, tins.ValidTo as InstallValidTo, tins.SoftwareLicenseID as AssignedSoftwareLicenseID, -- will allways be null due to the bug ibmTitles.LicenseIDs, ibmTitles.Licenses FROM dbo.ComplianceComputer as cc JOIN dbo.Asset as a ON cc.AssetID = a.AssetID AND a.AssetStatusID IN (2,4,5) -- retired, disposed OR in storage JOIN dbo.TemporalInstalledSoftwareSCD as tins ON tins.ComplianceComputerID = cc.ComplianceComputerID JOIN ( SELECT stl.SoftwareTitleID, STRING_AGG(sl.Name, ', ') as Licenses, STRING_AGG(sl.SoftwareLicenseID, ', ') as LicenseIDs FROM dbo.SoftwareLicense as sl JOIN dbo.SoftwareTitleLicense as stl ON stl.SoftwareLicenseID = sl.SoftwareLicenseID WHERE sl.LicenseTypeID IN (25,43) GROUP BY stl.SoftwareTitleID ) as ibmTitles ON ibmTitles.SoftwareTitleID = tins.SoftwareTitleID JOIN dbo.SoftwareTitle as st ON st.SoftwareTitleID = ibmTitles.SoftwareTitleID JOIN dbo.ComplianceComputerStatus as ccs ON ccs.ComplianceComputerStatusID = cc.ComplianceComputerStatusID JOIN dbo.AssetStatus as ast ON ast.AssetStatusID = a.AssetStatusID ORDER BY tins.ValidTo DESC, cc.ComplianceComputerID, st.FullName
Related Articles
Status of archived inventory device with IBM software installs does not get changed to "Active" when linked asset status i… 5Number of Views Oracle Java Worksheet contains devices which are ignored or linked to a retired or disposed asset 4Number of Views Inventory device with IBM software installs will be ignored instead of archived when being linked to an asset which is alr… 4Number of Views Status of inventory device with IBM software installs is set to "Ignored" instead of "Archived" when it gets linked to an … 5Number of Views Archived inventory device record may become active when a link to an asset with a status of "Retired" or "Disposed" is rem… 5Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago