Discovery - Account Credentials - Duplicate User Name

Title

Question:

Service accounts are created on all servers but account name is same on all servers, passwords are different. Hence after 5 servers validation, service accounts are getting locked on other servers.

Answer:

The RN150 will attempt each credential once during a discovery. If the account credentials fail to authenticate, the RN150 will move to the next credential on file and attempt to authenticate. There is no feature to place the multiple credentials in a certain order to be used during discovery. For this issue, the account lockout policies would need to be updated to allow the multiple attempts or we recommend creating a single service account so that the issue does not reoccur.

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Product

Cloud Migration and Modernization

Deployment type

On-premises

Visibility

Guest

URL Name

discovery-account-credentials-duplicate-user-name

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Case id: 00001065