Summary
This article provides information regarding how to download InstallAnywhere 2011 & later products and generate the appropriate license file to activate the product.Synopsis
This article provides information regarding how to download InstallAnywhere 2011 & later products and generate the appropriate license file to activate the product.
Discussion
The InstallAnywhere product download can be accessed via the Product and License Center. This center allows you to:
- Download products
- Download related product files
- Generate new license files
- Return previously generate license files
- Download previously generated license files
- View detail about products and files that have been downloaded from this site.
Note: You can create a new user account, as long as you have your Account ID and Product Serial Number. This information is listed in the Order Confirmation email that would have been forwarded to the person who purchased one of the following:
- InstallAnywhere Premier with Virtualization and Cloud (Node-Locked License or Concurrent License)
- InstallAnywhere Premier (Node-Locked License or Concurrent License)
- InstallAnywhere Professional (Node-Locked License or Concurrent License)
- InstallAnywhere Enterprise (Node-Locked License or Concurrent License)
- InstallAnywhere Standard (Node-Locked License or Concurrent License)
- InstallAnywhere Enterprise Build License (Node-Locked License or Concurrent License)
If you do not currently have access to the confirmation email, please contact your company's purchasing agent, or complete a Contact Us form for one of our Product Sales Consultants to address your request.
To create a new user account in the Product and License Center:
3. Complete the form and click the Submit button.
Upon completing this procedure:
1. A user account is created in your name and added to the Product and License Center.
2. An email containing your Product and License Center Login ID and Password will be delivered to the email address you provided in the Join New Account form.
To access the InstallAnywhere product download via the Product and License Center:
1. Login to the Product and License Center.
2. Select the applicable InstallAnywhere product version from the Product and File Downloads list.
3. Select the product or file you wish to download.
4. Click the link on the FTP Download link or select one of the Advanced Download Options.
5. Run the downloaded installation on the machine on which you want to use InstallAnywhere.
To generate a license file for your InstallAnywhere license via the Product and License Center:
1. Locate the desired InstallAnywhere product version from the Product and File Downloads list and then click the Licenses hyperlink.
2. Select the checkbox for the desired license or serial number.
3. Click the Generate button.
4. Enter the Host ID or Ethernet Address for the machine in which you have installed this InstallAnywhere license.
5. Click the Generate button.
6. Click the Save All button.
The Product and License Center displays a dialog box that lets you specify the location where you want to download the license file.
Specify a location that is accessible by the machine on which you are installing the product. The Product and License Center downloads the .lic file or files to the location you specified.
The file is named HostID.lic, where HostID is the host ID that you specified when you obtained the .lic file. You can change the name of this file if it makes it easier to manage it.
Additional Information
- 20-characters long
- All characters are capitalized
- Do not start with the letters ISMTK
- Formatted as follows (7-3-10): XXXXXXX-XXX-XXXXXXXXXX
- No letter ?O?s? are contained in the serial number, it?s the number zero ?0?.
- Make sure to include the dashes/hyphens (-) when entering.
- There are no extra spaces either before or after the serial number
? JOX-000XXXXXX
? eoXXXXXX
? SSF-XXXXXXXXXX
If you have a valid InstallAnywhere Maintenance Support Plan and received the "Fulfill Now" email when a newer version of InstallAnywhere is released, please follow the Maintenance & Subscription fulfillment steps in the email to obtain the latest version. Additional information about the Maintenance & Subscription fulfillment process can be found in the following document:
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago