Problem
Producer may not be able to see the Entitlements created using Webservices in FNO UI.
Diagnosis
Please check if Entitlement created using webservices has any line items.
An entitlement which is successfully created using webservices do exists in the FNO application. But,
at this point of time, We are not displaying entitlements without line items in the FNO UI.
Solution
You can either delete the entitlement using the deleteEntitlement web service, or use the createEntitlementLineItem web service to add line items to the entitlement using the opType CREATE_OR_UPDATE.
You can also use the EntitlementManagement template to add line items to this entitlement.
Related Articles
FlexNet Operations Cloud Production Copy Service At a Glance 6Number of Views FlexNet Operations Cloud Production Copy Service Data Overview 4Number of Views Where Can I Find More Information on the Copy Service & Copy Service Data? 3Number of Views Deleting Deployed Entitlements in FlexNet Operations Cloud Production Environment 8Number of Views
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Case id: 00001065
Activity: Status change: 2 hours ago