Problem
Producer may not be able to see the Entitlements created using Webservices in FNO UI.
Diagnosis
Please check if Entitlement created using webservices has any line items.
An entitlement which is successfully created using webservices do exists in the FNO application. But,
at this point of time, We are not displaying entitlements without line items in the FNO UI.
Solution
You can either delete the entitlement using the deleteEntitlement web service, or use the createEntitlementLineItem web service to add line items to the entitlement using the opType CREATE_OR_UPDATE.
You can also use the EntitlementManagement template to add line items to this entitlement.
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Case id: 00001065
Activity: Status change: 2 hours ago