Summary
When attempting to access the App Portal Site, HTTP Error 500.19 is encountered
Symptoms
When attempting to access the App Portal Site, the following error may be displayed in the browser:
Cause
The Windows Authentication section is locked for the Default Web Site
Resolution
To unlock Windows Authentication at the Default Web Site level,
1. Using IIS manager, select Default Web Site under the Sites view
2. Under the Management section, select Configuration Editor
3. In the Section field, select System.WebServer/Security/authentication/WindowsAuthentication
4. Select "Unlock Section"
Related Articles
HTTP Error 401.2 - Unauthorized When Accessing the App Portal Site 9Number of Views User is Prompted for Credentials when Accessing App Portal Site Using FQDN 7Number of Views "Object reference not set to an instance of an object" When Attempting to Access the App Portal Site 16Number of Views HTTP Error 500.19 when accessing ManageSoft DL in IIS 28Number of Views "HTTP Error 503 Service un-available" when accessing App Portal 13Number of Views
Hi, I am Reva - Ask me anything.
No new updates
Thanks for the feedback!
Your feedback has been saved.Rate this response:
Add Additional feedback ( Optional )
Are you sure you want to cancel
the case creation?
Are you sure you want to cancel the case creation?
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago