Summary

Symptoms

This happens when you try to add a .Bmp file in SdWelcome (or any other default dialog). If you add this .bmp file and built the project, the build fails with the above error message. However, if you revert the dialog to default and rebuilt it, the error does not occur.

Cause

This problem can be caused if the .bmp file containing the image is corrupt or if the path to the .bmp file is incorrect.

Resolution

To resolve the problem, try one of the following:

1. The issue is probably with the .bmp file being used. To verify the .bmp file is fine, try opening it in Paint Shop. If the .bmp file opens and displays as desired, then save the image again with the .bmp extension. Use the default settings. In the InstallShield Dialog view, re-add the .bmp file to the dialog and rebuild the project.
   
2. Try placing the image .bmp file at a new location on the hard drive. In the InstallShield "Dialogs" view, use the browse functionality to re-add the image from the new location to the dialog .
   
3. Revert the dialog to the default. Rebuild the project. Delete the Release. Re-add the image to the dialoge by browsing to the .bmp file. Rebuild the project.

Additional Information