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Title
Error: Violation of PRIMARY KEY constraint 'PK_#Cluster_XXXX'. Cannot insert duplicate key in object 'dbo.#ClusterGroup'

Summary

When running the Compliance Importer, the following error may occur.

Symptoms

When running the Compliance Importer, the following error may occur:
 

Failed to execute Reader 'ReadClusterGroups' from file C:\ProgramData\Flexera Software\Compliance\ImportProcedures\Inventory\Reader\managesoft\Cluster.xml

Error: Violation of PRIMARY KEY constraint 'PK__#Cluster__XXXXX'. Cannot insert duplicate key in object 'dbo.#ClusterGroup'. The duplicate key value is (xxxx, xxxxx, xxxxx, xxxxxx).

 

Cause

As the error suggests, the duplicate values to be inserted into table "ClusterGroup" has violated the primary key constraint.

Workaround

Add "DISTINCT" to the select query for reader "ReadClusters" in file "ProgramData\Flexera Software\Compliance\ImportProcedures\Inventory\Reader\managesoft\Cluster.xml".
 
So it becomes:
 

SELECT DISTINCT

NULL

AS ExternalID,

CAST(NULL AS nvarchar(256))

AS ExternalName,
....
 
Rather than:
 

SELECT

NULL

AS ExternalID,

CAST(NULL AS nvarchar(256))

AS ExternalName,
....
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Product
FlexNet Manager Suite
Deployment type
On-premises
Visibility
Guest
URL Name
error-violation-of-primary-key-constraint-pk-cluster-xxxx-cannot-insert-duplicate-key-in-object-dbo-clustergroup

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Error: Violation of PRIMARY KEY constraint 'PK_#Cluster_XXXX'. Cannot insert duplicate key in object 'dbo.#ClusterGroup'