Overview
Flexera One IT Asset Management and FlexNet Manager Suite are licensed based on:
- Number of active server devices.
- Number of active client devices.
- Average number of active containers over the last 90 days.
These devices are counted based on the number of active inventory device records in the system. Devices require a license regardless of what data source they're imported from. Devices with a status of "Ignored" or "Archived" do not count towards license consumption.
Checking the number of active devices
Flexera One IT Asset Management
Operators with administrator roles can view Flexera One IT Asset Management license utilization from the Administration > IT Asset Management Settings > IT Assets License page.
This view will allow you to see the number of clients, servers and containers that are licensed, active, and the available licenses remaining.
Additional details about this page can be found here: License.
FlexNet Manager Suite
Operators with administrator roles can view FlexNet Manager Suite license utilization in the system menu.
1. From the system menuselect FlexNet Manager Suite License.
2. This view will allow you to see the number of devices and servers that are licensed, active, and the available licenses remaining.
Additional details about this page can be found here: License.
What happens if I exceed the license limit?
If the number of active devices exceeds the license limit, a "You are approaching the limit (within 5%) of device records you are licensed to manage [...]" warning similar to the following is displayed in the web UI:
Flexera One IT Asset Management
You should remediate the overage position within 30 days to remain compliant with the Flexera One subscription license terms.
FlexNet Manager Suite
If the license breach is not resolved within 30 days, FlexNet Manager Suite will not allow the addition of any new devices, as follows:
- The inventory importer won’t import new devices. Devices already in FlexNet Manager Suite are updated as normal.
- The administration console won’t allow manual creation of a new device.
Remedating license overutilization
One or more of the following steps can be considered to remediate license overutilization:
- Delete unwanted inventory device records, and ensure they don’t get imported again. This may require you to delete records from the underlying inventory source from which raw computer data has been imported.
- Set the status of relevant inventory devices to “Ignored”. For inventory device records linked to asset records, this can be done by setting the status of the linked asset records to "Retired" or "Disposed".
- Contact a Flexera Sales representative to purchase more licenses.
Formal terms defining how devices are counted for license purposes can be found in the following documents:
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
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Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Revenera Assistant
Case id: 00001065
Activity: Status change: 2 hours ago