FlexNet Manager Suite is licensed per device. Devices require a license regardless of how they’re imported, whether it’s via FlexNet Manager Suite’s inventory manager, Windows SMS (or SCCM), or any other inventory source. Ignored and discarded devices do not count towards license consumption.
Those with administrator roles can view FlexNet Manager Suite license utilization in the system menu.
1. From the system menuselect FlexNet Manager Suite License.
2. This view will allow you to see the number of devices and servers that are licensed, active, and the available licenses remaining.
What happens if I exceed the license limit?
If you exceed the number of active devices for which FlexNet Manager Suite is licensed, a warning is displayed each time you log in for the next 30 days. If the license breach is not resolved within 30 days, FlexNet Manager Suite will not allow the addition of any new devices, as follows:
- The inventory importer won’t import new devices. Devices already in FlexNet Manager Suite are updated as normal.
- The administration console won’t allow manual creation of a new device.
Ways to correct license overutilization
- Contact a Flexera Sales representative to purchase more licenses.
- Delete unwanted inventory devices and ensure they don’t get imported again.
- Mark unwanted devices as “ignored” and ensure they don’t get imported again.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
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+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
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| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
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Usage Intelligence (formerly
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Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
Case id: 00001065
Activity: Status change: 2 hours ago