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Title
FNO Cloud Emails are being Flagged as Junk

Summary

FlexNet Operations Cloud Entitlement emails that contain details about newly acquired licenses may be tagged as SPAM if an SPF record is not added in DNS.

Synopsis

When configuring SPF rules in DNS customers may want to know the IP addresses needed to add.

Discussion

We recommend adding "v=spf1  ip4:64.14.29.0/24 ip4:64.27.162.0/24 -all" or  "include:spf.<customerdomain>.com"  for an example "include:spf.flexera.com" in to your SPF entry in DNS. 

 

Network Block or IP whitelist for FlexNet Operations Cloud

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FNO Cloud Emails are being Flagged as Junk