Symptoms

A GET features REST request to get the details of the features that are mapped to a CLS instance with valid expiry license, returns an empty result.

An example of the request returning an EMPTY response:

Diagnosis

Check the license model mapped into this CLS ID GHB887SNNHN0 as per the below screenshot

We can find two License Models (Metered and Concurrent) mapped into a single product called "Grace 90days check v1.0". What this implies is that the same feature can use both the Metered and Concurrent license models on the same CLS, which is not correct and is not supported. The feature is treated as a duplicate and rejected.

Solution

Mapping two or more License Models to a Single Product is valid, but you cannot have both metered and concurrent features with the same name in a CLS. The feature will be considered as duplicate and rejected.