Summary

This KB article addresses the question of how to populate the fields Assigned User, Calculated User and Last Logged on User and what the difference is between them.

Synopsis

This article will discuss three aspects in particular in FlexNet Manager Suite On-Premises:

1. the difference between the fields Assigned User, Calculated User and Last Logged on User;
2. how to populate these fields; and lastly
3. how to synchronise the assigned users between inventories and assets.

Discussion

It is important to understand that each property being populated is dependent on the other in this order:

1. Last Logged on User needs to be populated first
2. Calculated User will then appear if there are at least 10 Last Logged on Users
3. Assigned User will be populated if the Calculated User is present and the synchronisation is enabled between the two. Note: as above, if you're using a business adapter to pull in the Assigned User, then this does not apply.

Workaround

1. Open System Settings in the Web UI
2. Click on the Inventory tab
3. Under the "Change Management" section, locate "Synchronize assigned user with calculated user" and ensure it is checked.
4. Click the "Save" button in the bottom right of the page.

Now when the calculated user is updated for a device, the assigned user is also updated. Changes to the assigned user do not affect the calculated user. Note that the first inventory import after the check box is turned on sets the assigned user to the calculated user for every device. If you turn this check box on and save the dialog, a warning message will advise you that this is going to happen.

Additional Information