Summary

How to Return an Entitlement Back to the Pool When a Device Dies in FlexNet Operations On-Premises?

Question

How to Return an Entitlement Back to the Pool When a Device Dies in FlexNet Operations On-Premises?

This question is regarding devices in Flexnet Operations and the entitlements that are created as add-on licenses for those devices. The issue is if the device becomes un-working then how to return the licenses back to the entitlement pool, as there is no way of sending a capability request from the device.

Answer

To return the licenses back to the pool, manually make the device obsolete. On the Device details tab (under Devices > Devices), open the Edit menu and click Make Obsolete. 

For more information, see the topic Making a Device Obsolete in the FlexNet Operations 2025 R2 On-Premises User Guide.