Summary
This article discusses how to import computer relationships in App Portal with SCCM 2012 CAS.Symptoms
No User Computer relationships are getting imported into App Portal. The view under Site Management | Imported Users and Computers | User Computer Relationships is empty. This happens when the deployment technology is SCCM 2012 CAS.Cause
The setting under Site Management | Settings | Deployment | SCCM 2012 | User Computer Relationship view needs to be changed from the default setting.Resolution
To resolve this issue1. Change the setting under Site Management | Settings | Deployment | SCCM 2012 | User Computer Relationship view to v_UserMachineRelationship and Save
2. Under the Site Management | Settings | Deployment | Common tab, click on the Sync Data Now button to perform a manual import process.
Was this helpful?
Related Articles
Forcing a Single User, Computer or User Computer Relationship to Sync in App Portal 8Number of Views Increase the Timeout when Assets are Not Being Added or Removed from SCCM Collections in App Portal 10Number of Views Issues Resolved in App Portal 2017 R1 10Number of Views How to change SQL Database connection string in App Portal 11Number of Views Authentication error when attempting to enable Windows Authentication in IIS in App Portal 21Number of Views
Revenera Assistant
Online
Hi, I am Reva - Ask me anything.
Updates
No new updates
Chat
Home
Updates
/**/
Thanks for the feedback!
Your feedback has been saved.Rate this response:
1
2
3
4
5
Add Additional feedback ( Optional )
0/240
English
English
Language changed successfully
Something went wrong
Email sent successfully
Something went wrong
Case create successfully
Are you sure you want to cancel
the case creation?
Please select a product to submit the case.
Please select a product version to submit the case.
0/255
Upload Attachment
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to cancel the case creation?
Case closed successfully
File Upload
Maximum file size allowed is 3 MB.
File type not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
Are you sure you want to close this case
| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
North America * |
+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
| Japan * | +81 3-4540-5335 (select option 2) | |
| Australia * |
+61 3 9895 2177 +61 1800 560 603 (toll-free in Australia) |
|
|
Usage Intelligence (formerly
Revulytics) Compliance Intelligence |
Please use the Case Portal to submit your support ticket or reach out to your Revenera contact. | |
File Upload
Maximum file
size allowed is 3 MB.
File type
not supported.
Supported file types:
Documents (.txt, .doc, .docx, .pdf), Images (.jpg, .png), Comma Separated Files
(.csv) Speadsheets (.xlsx, .xls)
© 2026 Flexera Software. All Rights Reserved.
Case id: 00001065
Activity: Status change: 2 hours ago