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Imports of data gathered by AWS & JAMF adapters may get stuck with an "In progress" or "Timed out" status after Flexera One ITAM upgrade to 2026 R1.3 (EU and APAC only)
Description

A hotfix to address this issue was deployed around 20:00 UTC on Wed Sep 16, 2026, and the issue is no longer expected to occur.

Please reach out to Flexera Support if you continue to see behaviors occurring that appear to be similar to this issue.

An incident was declared for this issue. Status and updates posted in relation to the incident can be found here: https://status.flexera.com//incidents/d3y1g853bxlw.

Fix status
This issue is planned to be addressed in the following future releases: 2026 R1.4 / Oct 2026 (Cloud), 2026 R2 (On Premises).
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Product
Flexera One
Affected functionality
Inventory import (read/write/export)
Deployment type
Cloud
Visibility
Guest
URL Name
imports-of-data-gathered-by-aws-jamf-adapters-may-get-stuck-with-an-in-progress-or-timed-out-status-after-flexera-one-itam-upgrade-to-2026-r1-3-eu-and-apac-only-IOK-2106665

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Imports of data gathered by AWS & JAMF adapters may get stuck with an "In progress" or "Timed out" status after Flexera One ITAM upgrade to 2026 R1.3 (EU and APAC only)