Incorrect license consumption being shown

Title

Summary

This article discusses the differences between the used values and consumed values on the license properties page.

Synopsis

When looking at our license consumption we see that the Used licenses and the Consumed licenses don't add up.

Discussion

Consumed:
The number of license entitlements (or points) consumed across the enterprise. For SAP Names User licenses, this is the license requirement based on the current user license assignments in SAP. This is the same value that would be calculated by SAP LAW, had you run it with the same data.

Used:
The number of installations of the licensed applications actively being used. Shows a zero if:

Usage thresholds are not set for the application(s) linked to the license

Usage data is not collected in inventory for the linked applications

Nobody used this application throughout the time-span specified in the Usage period field on the Usage tab of the application's properties (by default, three months).
If a non-zero Used count is less than the Consumed count, you may be able to harvest licenses by uninstalling applications.

Exceptions:

For SAP Named User licenses, this column shows optimal license use calculated by FlexNet Manager for SAP Applications. This forms the basis of recommendations made available to your SAP Administrators. (If Used is identical to Consumed, no further optimization is currently available.)

For SAP Package licenses, this column always has the same value as the Consumed column.

For Concurrent User licenses created during import of data from FlexNet Manager for Engineering Applications, usage is a figure directly imported and not locally calculated. (By default, these special case licenses are not linked to application or computer records.)

Essentially the difference is that the "Consumed" count is the number of license entitlements for that application which need to be covered by purchases. The "Used" figure is how many of those installations are being actively used within a set period (default is 3 months) for example. So these values don't have to match.

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Support Hub

Product

FlexNet Manager Suite

Deployment type

On-premises

Visibility

Guest

URL Name

incorrect-license-consumption-being-shown

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Case id: 00001065