Summary
After applying Service Pack 1 for InstallShield 2013 Express, adding a new Custom Action in an Express project causes an error which forces the InstallShield 2013 Express IDE to close.Symptoms
After applying Service Pack 1 for InstallShield 2013 Express, adding a new Custom Action in an Express project causes an error which forces the InstallShield 2013 Express IDE to close.
Resolution
To resolve this issue do the following:
- Ensure the InstallShield 2013 Express IDE is closed.
- Download the attached Q213973.zip file.
- Extract the zip file listed below which corresponds to the version of InstallShield being used:
English Version of InstallShield
public_Q213973.zip
Japanese Version of InstallShield
public_Q213973_jpn.zip
and copy it to the System folder of InstallShield 2013 Express. The default location of this folder is:
32 Bit Systems
C:\Program Files\InstallShield\2013\System
64 Bit Systems
C:\Program Files (x86)\InstallShield\2013\System
4. Rename the file IsWsCustomActions.ocx in the System folder to ORIG_ IsWsCustomActions.ocx.
5. Extract the public_Q213973.zip file to the System folder and verify that the file IsWsCustomActions.ocx has been replaced.
6. Start InstallShield 2013 Express.
Additional Information
For a list of updates and fixes included in InstallShield 2013 Express Service Pack 1, see the Release Notes.
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| Products | Region | Phone Numbers |
|---|---|---|
| FlexNet Operations FlexNet Embedded FlexNet Publisher FlexNet Connect FlexNet Code Insight InstallAnywhere InstallShield |
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+1 630-332-2513 (toll) +1 877-279-2853 (toll-free in North America) |
| Europe * |
+44 1925 944367 (toll) +44 800 047 8642 (toll-free in Europe) |
|
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| Australia * |
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Case id: 00001065
Activity: Status change: 2 hours ago