Summary

Symptoms

After applying Service Pack 1 for InstallShield 2013 Express, adding a new Custom Action in an Express project causes an error which forces the InstallShield 2013 Express IDE to close.

Resolution

To resolve this issue do the following:

1. Ensure the InstallShield 2013 Express IDE is closed.
2. Download the attached Q213973.zip file.
3. Extract the zip file listed below which corresponds to the version of InstallShield being used:

English Version of InstallShield

public_Q213973.zip

Japanese Version of InstallShield

public_Q213973_jpn.zip

and copy it to the System folder of InstallShield 2013 Express. The default location of this folder is:

32 Bit Systems

C:\Program Files\InstallShield\2013\System

64 Bit Systems

C:\Program Files (x86)\InstallShield\2013\System

4. Rename the file IsWsCustomActions.ocx in the System folder to ORIG_ IsWsCustomActions.ocx.
5. Extract the public_Q213973.zip file to the System folder and verify that the file IsWsCustomActions.ocx has been replaced.
6. Start InstallShield 2013 Express.

Additional Information

For a list of updates and fixes included in InstallShield 2013 Express Service Pack 1, see the Release Notes.